Carola Merino-Ferrer

Email: carolamferrer@hotmail.com Carola Merino-Ferrer

Website: http://www.pooler-georgia-homepage.com/carola-merino-ferrer.html

Address: San Juan, Puerto Rico 00907 - United States

Home Phone: 787-200-9095

Business Phone: 787-942-9110

Cell Phone: 787-942-9110

Objective

Obtain a position where I can continually challenge myself and in turn grow within the management and finance of an organization.

Employment Details

Job Level: Experienced w/over 2 years exp

Type of Position: Full-Time

Notice Required: One (1) month notice required

Availability Date: I can relocate to Pooler Georgia anytime after January 15, 2011

Highest Degree Attained: Bachelors

U.S. Work Authorization: Yes

Willing to Relocate: Yes

Willing to Travel: Yes, 25-50%

Employment History

PUERTO RICO RELOCATION AND DESTINATION SERVICES, INC. – San Juan, Puerto Rico

Service Coordinator/ Relocation Consultant/ Real Estate Broker/ Closing Specialist, 2003-Present

SACRED HEART UNIVERSITY – San Juan, Puerto Rico

Preschool Administrator/ English Tutor, 2000-2003

Professional Experience

COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY

* Prepare complex reports for international companies in the relocation area, ensuring full compliance with agency requirements and tight deadlines.

* Author professional correspondence to customers and vendors.

* Rapidly learn and master varied computer programs.

CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING

* Oversee front-office operations and provide impeccable customer service.

* Develop and implement strategic marketing plan for business.

DETAIL MASTERY & ORGANIZATION

* Manage all aspects of day-to-day operations as multi-site owner

* Facility rental/maintenance.

* Expatriates scheduling for busy office averaging 52 appointments weekly.

* Finances: accounts payable/receivable, invoicing, budgeting.

Skills

· Project Management

· Report Preparation

· Written Correspondence

· General Office Skills

· Computer Savvy

· Customer Service

· Scheduling

· Marketing & Sales

· Billing

· Accounting/Bookkeeping

· Front-Office Operations

· Professional Presentations

Education

APPRAISAL INSTITUTE PUERTO RICO CHAPTER – San Juan, PR

Courses taken: Basic Appraisal Principles, Basic Appraisal Procedures, USPAP (15- Hour), Basic Income Capitalization, Residential High and Best Use, Residential Report Writing, Residential Sales Comparison and Income Approach, Residential Site Valuation and Cost Approach.

SACRED HEART UNIVERSITY – San Juan, PR

B.B.A. Major in Management and Finance ~ GPA: 3.56/4.0

Additional Information

· Motivated, personable business professional with a finance college degree and a successful 10-year track in management, costumer service and interpersonal relations.

· Talent for quickly mastering technology and computer skills.

· Diplomatic and tactful with professionals and non-professionals at all levels.

· Accustomed to handling sensitive, confidential records.

· Demonstrated history of producing accurate, timely reports meeting guidelines.

· Flexible and versatile, able to maintain a sense of humor under pressure.

· Poised and competent with demonstrated ability to easily transcend differences.

· Thrive in deadline-driven environments. Excellent team-building skills.