Charmaine RogersEmail: charmainerogers007@yahoo.com Charmaine Rogers Website: http://www.pooler-georgia-homepage.com/charmaine-rogers.html Address: Pooler, Georgia 31322 - United States home Phone: 912-988-1123 Cell Phone: 912-344-8037 Employment DetailsJob Level: New Grad/Entry LevelType of Position: Full-Time Desired Industry: Clerical/General Office Notice Required: Available Immediately Desired Annual Salary and Bonus: $20,000.00 Highest Degree Attained: High School/Equivalent U.S. Work Authorization: Yes Willing to Relocate: Undecided Willing to Travel: Yes, Less Than 25% Customer Service Experience- Record individual purchases and collect payments, including coupons from patrons. Maintained accurate and complete cash records for the store’s daily files, to include the preparation of all accountability reports and deposits.- Process refunds transactions and maintained high conduct standards of all front end employees. - Issued funds to the cashiers and also collect funds from cashiers as needed. - Ensured adequate registers are open to prevent excessive waiting time to check out. - Investigated and resolved customer inquiries, complaints and negotiated with customers to settle disputes and misunderstandings. - Handle patron complaints in a sensitive manner. - Analyzed and determined the nature of customer needs and minimized customer complaints. - Assisted managers in training all employees to be compliant with all company policies. - Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. - Worked in the Legal Assistance Office serving a military community of over 30,000 active duty, family members and retired personnel. Administrative Experience* Performed a variety of administrative and clerical procedures involved in reviewing, compiling and typing documents.* Reviewed correspondence for attachments, dates, signatures, correct format, grammar, punctuation, spelling, sentence structure and typographical errors. * Provided notary services, preparing power of attorneys and other various documents, entering client data informationand scheduling daily appointments. * Maintained file plan according to office filing system and insured proper disposition of files. General Office Experience* Compute, record, and proofread data and other information, such as records or reports.* Maintained and update filing, inventory, mailing, and database systems, either manually or using a computer. * Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail. * Review files, records, and other documents to obtain information to respond to requests. * Compile, copy, sort, and file records of office activities, business transactions, and other activities. Charmaine Rogers Education* Continuing Education Courses, Columbia College, Savannah, Georgia* Certificate in Paralegal Studies, Military Correspondence Courses, United States Army, Ft. Stewart, Georgia * Certificate, Internal Revenue Service Tax Assistance Program, United States Army, Ft. Stewart, Georgia * Diploma, Legal Specialist Course, United States Army, Camp Casey, Korea Charmaine Rogers Skills- Can type 45 wpm.- Over ten year’s professional office experience. - Provided comprehensive support for up to five different attorneys including scheduling meetings, maintaining appointment calendars, coordinating travel orders, and effectively managing all essential tasks. - Played key role in the set up and supervised the automated Tax Center at Hunter Army Airfield for two consecutive years. - Organized and tracked all files and documents; responsible for receipt and distribution of all incoming actions, weekly, monthly and quarterly reports. - Answer telephones, direct calls and take messages as needed. - Can operate all office machines, to include typewriter, adding, calculating, and duplicating machines. Charmaine Rogers Charmaine Rogers Looking for HOTELS?  Search 30+ sites at once! Rates From Return from Charmaine Rogers to Local Resumes
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