Karlyn Austin

Email: karlynaustin@gmail.com Karlyn Austin

Website: http://www.pooler-georgia-homepage.com/karlyn-austin.html

Address: Augusta, Georgia 30909 - United States

Contact Phone: (706) 726-8158

Objective

To obtain an administrative position in the Savannah, Georgia, metropolitan area that would benefit from the experience and qualities that I possess.

Employment Details

Most Desired Position: Administration

Job Level: Experienced w/over 2 years exp

Type of Position: Full-Time

Desired Industry: Clerical/General Office

Availability Date: ASAP

Desired Annual Salary and Bonus: $20,000 - $30,000

U.S. Work Authorization: Yes

Willing to Relocate: Yes

Willing to Travel: Yes, 25-50%

Employment History

Data Processor/Sub-Agent/CSR - Affordable Insurance

~ January 9, 2009 - Present

Augusta, Georgia

· Responsible for tabulating receivables daily from nine offices and making the associated bank deposit, totaling between $15,000 and $40,000 each day.

· Upload Affordable checks to insurance company websites for customer’s premium payments.

· Print and mail Affordable checks to insurance companies for customer’s automobile policies.

· Tabulate and print monthly Company Commission Statements for more than 30 insurance companies.

· Review insurance applications for errors and verify.

· Assist customers with billing information and changes to their insurance policies both in office and via telephone.

· Maintain Excel spreadsheets tracking Customer Service Representatives’ errors and commissioned payroll.

· Responsible for filing commission statements, insurance applications, policy endorsements, and payroll information both electronically and in hard copy.

· In charge of Insurance Application Audits for Everest Insurance Company.

· Track and change passwords for more than 30 insurance company websites.

· Work closely with all Customer Service Representatives to assist them in solving issues that arise as they interact with customers.

· Answer multi-line revolving telephone system and forward telephone calls to the appropriate department and/or individual.

· Assist with payroll functions.

· Work closely with the President of Affordable Insurance and all Managers and maintain an excellent working relationship.

Manager - Seaweed’s, Inc. ~ 2003-2009

Tybee Island, Georgia

· Responsible for all duties associated with daily opening, operating, and closing this popular snowball and ice cream shop.