Kimberly McClenney
Kimberly McClenney Email: klmcclenney@comcast.net Website: http://www.pooler-georgia-homepage.com/kimberly-mcclenney.html Address: Redford, Michigan 48240 - United States Contact Phone: 734-337-8943 ObjectiveTo obtain a position in a medical facility as an administrative, clerical professionalEmployment DetailsMost Desired Position: Medical Receptionist-Record Management
Job Level: New Grad/Entry Level
Desired Industry: Medical/Health
Type of Position: Full-Time
Availability Date & Notice Required: Immediately-one week notice
Desired Annual Salary and Bonus: $24,000
Highest Degree Attained: High School/Equivalent U.S. Work Authorization: Yes Willing to Relocate: Yes Willing to Travel: No Experience ~ Employment History• West at Home CorporationOaklahoma, WI 05/2008 - Present, Customer Service Representative
- Dispatch incoming calls for TV infomercial customers, process customer orders, and billing information using a personal computer.
• Home Health Care Detroit, MI 05/2001 - 12/2008, Caregiver
- Performed housekeeping duties for client, Successfully complete all daily duties by time requested, administered personal care to client, coordinate activities by pinpointing client's interest,managed, and organized client's appointments.
• Bartech Group Southfield, MI 02/2000 - 05/2001 CSR - Collector
Worked at Detroit Edison as a Customer Service Representative in the collection department, actively performed outbound and incoming phone calls, concerning the customers delinquent account, established payment arrangements with customers, and assisted customers with other concerns, effectively experienced, in defusing escalated calls, implemented company guidelines, while improving customer satisfaction, trained new customer service agents.
Bartech Group Southfield, MI 08/1998 - 05/1999, Administrative Assistant
- Temporary employee at Blue Cross Blue Shield.Reveiwed paper insurance claims for accuracy, performed clerical duties such as, manually filed paper claims into company archives using a alpha-numeric system for record management department, generated and mailed EOB to subscribers. EducationCurrently Attending - Henry Ford Community College, MIMajor: Medical Practice/Clinical Management
SkillsI have extensive training and experience in customer service skills, knowledge of paying attention to detail. Have completed courses in, medical law and ethics, telephone techniques, medical receptionist skills, medical records management, medical billing, appointment scheduling, insurance coding, medical transcription, psychology, vital signs and Microsoft office.Additional InformationI will obtain Medical Assistant Certificate in the summer of 2010 and persue CMA certification. I will have completed all clinical aspects of my training including 150 hours of extern. I will obtain an Associates Degree in Applied Science in 2011.ReferencesAvailable upon request. Kimberly McClenney
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