Mary Evans

Email: christracey319@aol.com Mary Evans

Website: http://www.pooler-georgia-homepage.com/mary-evans.html

Address: 1012 East Riviera - Oviedo, Florida 32765 ~ United States

Contact Phone: (321) 277-6093

Objective

Seeking a position in Customer Service and or public service where my extensive customer relations experience will be utilized and further developed.

Employment Details

Most Desired Position: Own my own cake baking business

Job Level: Experienced w/over 2 years exp

Type of Position: Full-Time

Desired Industry: Multiple Job Offering

Availability Date & Notice Required: Immediate and No notice required

Desired Annual Salary and Bonus: $45,000.00

U.S. Work Authorization: Yes

Willing to Relocate: Yes

Willing to Travel: Yes, Less Than 25%

Experience

Golden’s Funeral Home Inc., Winter Park, Fl

November 2007- Present

Office administrator/Funeral Attendant

· Collect deceased vital statistic information

· Place casket in parlor or chapel prior to service

· Arrange floral offerings and lights around casket

· Direct and escort mourners

· Prepare casket for closing

· Issue and store funeral equipment

· Request authentic physician signatures for death certificate

· Submit burial permits and death certificates to the county and government health department

· Correspond with various insurance firms, government agencies, hospitals, and doctor’s office, medical examiner

· Schedule embalming, burial services, removal services, floral deliveries, collaboration between family and program designer

· Review requests, forms, and supporting documents for proper documentation, format completeness and accuracy

· Screen and determine nature of telephone calls and direct calls to appropriate personnel

· Receive, screen and determine nature of client and visitors and take action

· Perform filing, copying, scanning, and faxing of correspondence

· Operated various electronic typewriters

· Transport passengers to and from residence to funeral services

· Assist in transporting human remains from medical or resident facilities

· Maintained the office filing system, ordered supplies, coordinated staff to work services, and performed basic housekeeping duties thruogh out office.

· Corresponded with various insurance and government agencies on behalf of the client families we served

· Maintain cleanliness of office environment

· Retrieve cremated remains from crematory

· Prepare and submit assignment claim forms with various insurance companies

· Prepare monthly death report for filing with State office

Mary Evans

Target Corporation, Orlando, Fl

March 1995-May 2006

Sales Floor Team Leader

· Maintained a specifically assigned department within a larger store environment

· Conducted inventory and merchandise presentations on a weekly basis

· Served as an inventory captain once a year for overall store counts

· Conducted new hire interviews

· Trained and supervised several team members under me

· Worked in two stores on permanent status and helped open several others stores during my employment

· Set promotional and seasonal product presentations

· Served on store safety team

· Balanced store cash register receipts

· Provided customer service to Target Guests

· Maintained stockroom integrity

· Planogrammed and reset entire departments

· Built patio and house-hold furniture

· Participated in corporate and store level sponsored volunteered events

Mary Evans

Bear Rock Cafe, Orlando, Fl

January 2005-April 2006

Closing supervisor

· Supervise front and back of house food operationsProvide customer service

· Make nightly deposits

· Run daily sales reports

· Input daily sales data in computer to transmit to HQ

· Verify inventory and waste data

· Prep catering orders for next daySecure and arm building nightly

Mary Evans

Great Western Bank, Orlando, Fl

February 1994-March 1995

Bank Teller

· Provide financial services to customers

· Refer potential clients to mortgage dept.

· Balance and verify ATM on daily basis

· Process night deposits

· Upgrade customers to higher interest bearing accounts

· Process commercial customer transactions

· Process and balance daily bank transactions

· Balance vault weekly

· Assist and sale customers with other banking products and services

Education

University of Central Florida, Orlando, Fl

1992-1993

Major: Criminal Justice

Valencia Community College, Orlando, Fl

1989-1992

A.A. Degree June 1992

Lake Howell High, Winter Park, Fl

1987-1989

High School College Prep Diploma

Mary Evans

Skills

· Microsoft Word

· Excel

· Multi-line phone operation

· Commercial spiral ham slicing machine

· One man WAVE Lift

· Pallet jack operation (Electric and Manual)

· Various types of cash registers

· Limousine driver

· Read, speak and comprehend Spanish (novice)

Additional Information

My talents and skill of experience extend well beyond what's posted here in this small amount of space. I am willing to learn and try most anything for a chance to relocate to this area. I am available anytime by phone to discuss more in depth my work history.

References

Mrs. Anita Moncreiffe – Regional Program Coordinator

WOMAN Unlimited

11613 Ottawa Drive - Orlando, Florida 32837

Jamq40@yahoo.com 407 222-8960

Mrs. Yolonda Lucas – Educator, area reading coach

Jefferson Co. Schools

5507 Ave. K - Lipscomb, Alabama 35020

Ylucas1@bellsouth.net 205 919-6415

Mrs. Rena Tinsley-West – Sr. Claims Assistant II-EDI Specialist

SUA Insurance Company

321 356-0201

Ms. Bridget Jones – Branch Manager

Amscot

407 590-9485

Mr. James Smith – Minister

Golden’s Funeral Home Inc.

386 682-8454

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