Shelly Bullock

Email: srbullock@msn.com Shelly Bullock

Website: http://www.pooler-georgia-homepage.com/shelly-bullock.html

Address: Pooler, Georgia 31322 - United States

Contact Phone: 816.225.8054

Objective

Seeking opportunity to demonstrate professionalism and dedication while continuing to expand areas of expertise. Very goal oriented with strong follow up skills. Skilled in areas of Mortgage Banking, Title Insurance, Healthcare, Property and Casualty, Securities and Flex Spending Accounts.

Employment Details

Most Desired Position: Business Administration

Job Level: Experienced w/over 2 years exp

Type of Position: Full-Time

Desired Industry: Clerical/General Office

Availability Date: Available Immediately

Desired Annual Salary and Bonus: $30,000.00

U.S. Work Authorization: Yes

Willing to Relocate: Undecided

Willing to Travel: Yes, Less Than 25%

Experience

March 2008 to April 2009

MHM Resources, LLC ~ Leawood, KS

Client Service Representative

Assisted internal and external customers with needs, requests and problems as well as research, resolve and document issues in a timely manner. Applied expert knowledge of IRS regulations, compliance issues and different plan types. Routinely worked as a team to reach company goals.

November 2004 to January 2008

InfoLink-Portamedic ~ Overland Park, KS

APS Specialist

Acted as liaison between insurance companies and medical facilities for purposes of record retrieval. Applied people and follow up skills with drive, tenacity and persuasiveness to obtain the records promptly and avoid delays. Handled a very high call volume and assisted co-workers as needed.

November 2003 to February 2004

Columbian National Title ~ Leawood, KS

Loan Processor

Assisted loan closer(s), bankers, realtors, builders and customers at the same time to assure timely and accurate mortgage closings. Prepared loan files, ordered title commitments, obtained payoff, tax and lien information as well as prepared closing and sale documents.

August 2002 to November 2003

California Casualty Indemnity Company ~ Leawood, KS

Claims Assistant

Assisted internal and external customers as well as insured's with handling of property and casualty claims and medical claims. Demonstrated effectiveness in processing payments, drafting correspondence and maintaining quality relationships with third party vendors. Played key roles in assisting IT with trouble-shooting technical problems while utilizing (8) computer applications with ease.

May 1991 to May 1997

First Mortgage Investment Company ~ Prairie Village, KS

Servicing Consultant

This opportunity consisted of processing loan assumptions, account analysis and loan acquisitions in addition to loan set up, payment processing and escrow disbursements. Additional responsibilities included handling homeowner, life and disability insurance claims. Strict adherence to current compliance guidelines was essential.

Education

Brown-Mackie College ~ Olathe, KS

· Word Processing and Human Relations GPA: 3.9

Skills

· Advanced proficiency in most software applications.

· Type 66 wpm. Date Entry, 10 key-12264 keystrokes per hour.

· Data Entry, Alpha Numeric- 12586 keystrokes per hour.

· Advanced knowledge of medical and legal terminology as well as IRS compliance and regulations.

· Excellent communication, proof reading, organizational and trouble shooting skills.

Shelly Bullock Shelly Bullock

Additional Information

- Routinely surpassed company standards for call volume and completed cases. Ranked in top 3 out of 70 each month. Advocated for and initiated Quality Control for medical record retrieval.

- Interests include photography and culinary exploration.