Tiffany Dennis
 
Email: tiffanydennis32@yahoo.com Tiffany Dennis Website: http://www.pooler-georgia-homepage.com/tiffany-dennis.html Address: Savannah, Georgia 31410 - United States Contact Phone: 704-258-7437
Objective
Highly energetic and motivated operations manager professional. Significant experience in multi-site/brand P & L management. Strong focus on fiscal management and team building. Identifies problems and develops solutions utilizing participative management style. Developed expertise in: Cost Control Customer Service, Mentoring/Training Building Community Partnerships, Coaching and Developing Reduction in Staff Turnover, Problem Solving, Team building
 
Employment Details
Most Desired Position: DirectorJob Level: Management (Manager, Director) Type of Position: Full-Time Desired Industry: Athletics/Recreational Sports/Fitness Availability Date: Available Immediately Desired Annual Salary and Bonus: $45,000.00 Highest Degree Attained: Bachelors U.S. Work Authorization: Yes Willing to Relocate: Yes Willing to Travel: Yes, More Than 75%
 
Experience
2010-current ~ Sylvan Learning Center, Director of Education, Savannah GeorgiaResponsible for operations and over all leadership of all associates as well as building and growing the business. Recruit and train all teachers and staffing for individual positions and assignments. Review and manage weekly and monthly P&L, coordinate all marketing and recruitment. Handle all customer inquiries, associates schedules, enrollment conferences; responsible party monthly progress conferences as well as specific school conference teacher contact. Handles customer/parent relations challenges along with associate company compliance obstacles. Handle all new students assessments and progress as well as initial diagnostic assessments Maintain, manage and hire new teachers as well as train and conduct monthly staff meetings to ensure low turnover rate.
2006-2010 ~ Learning Care Group, District Manager, Charlotte North Carolina District Manager Responsible for the overall fiscal management (~$6 million) of all centers. Maximized facility growth and EBITDA performance by providing direct leadership to Directors to ensure that company-operating standards are met. Recruits, selects, and develops management of multi-brand early childhood schools i.e. (La Petite Academy, Tutor Time, Child Time) as well as ensure that the management bench is filled with promotable candidates Foster a positive team environment through monthly management meetings, team- building outings, partnering Directors with one another on task committees, employee recognition and conduct multi level trainings for updating certifications and training new directors and teachers/associates. Analyze facility needs and recommend capital expenditures to maximize profitability, started many state funded programs ensuring the growth of the academies Communicate regularly with Divisional Vice President, apprised Academy level performance issues and presented recommendations for operations improvements and provided problem solutions Conducts field audits quarterly and holds weekly conference calls with management team, enforce policy, monitor all weekly and monthly spending Manage labor, food and supply keeping percent in compliance with company standard, maintain licensing, sanitation, environmental scales rating requirements through region Handles customer/parent relations challenges along with associate company compliance obstacles.
1998-2006 ~ YMCA of Coastal Georgia, Savannah Ga.- Executive Branch Director, Tybee Island Branch Director Responsible for the overall strategic direction of the branch and fiscal growth. Increase membership in all program areas with keeping the needs of the City Recreation department and YMCA partnership strong. Opened, organized, renovated and developed the first YMCA on Tybee Island. Implemented traditional YMCA infant, youth, teen, adult and senior programs. Worked as an association with seven other YMCA branches attending various cabinet meetings. Developed a YMCA Board of Directors, and numerous committees. Created and organized a partnership with the City of Tybee to manage their Recreation Department. Developed the first annual gifts campaign in 2000 along with reaching the goal every year thereafter. Coordinated all City Recreation facilities, functions and events. Worked with the Mayor, City Council, and City Manager. Attend all City department head meetings, City Council meeting, and various other community organizations. Organize YMCA of the USA Program School as the Special Event Coordinator, YMCA of the USA Membership University Special Event Coordinator/Catering /Interior Decorator. Member of the YMCA of Coastal Georgia Katrina Relief team which assisted Katrina Victims.
1996-1998 ~ Jewish Educational Alliance, Savannah Georgia, - Aquatics and Fitness Director/ Health and Physical Education Director Managed and supervised personnel while supporting aquatics and fitness programs. Designed activities, worked with budgets and attended board meetings. Organized a volunteer group, taught seniors, adults and youth programs. Coached swim team, organized parent support group, utilized technical knowledge and computer for swim meets and Savannah region teams. Physical Education Teacher for Pre-K through eighth grade. Proposed and implemented a new curriculum and grading scale. Worked with school board and budget planning.
1996-1998 ~ City of Tybee Island, Georgia, - Captain Ocean Rescue Lifeguards Supervised and trained fifteen-thirty ocean-rescue lifeguards. Worked with the Tybee Island police department patrolling the area, and worked along with City Manager on budget.
1996-1997 - Hancock Day School, Savannah, Ga. - Health and Physical Education Teacher Taught Health and Physical Education designed and created objectives for K-fifth grade.
1994-1996 - City of Savannah Recreation Department, Georgia. - Recreation Leader Organized, managed, coached and refereed all individual, dual, and team sport events. Worked with parents on individual needs of families, along with volunteers for after school programs. Created gymnastics program and aerobic programs.
1991-1996 ~ City of Tybee Island, Georgia, - Ocean Rescue Lifeguard Administered first aid and CPR, performed water rescue techniques, and provided fast and proficient medical assistance. 1989-1994 ~ Islands YMCA, Savannah, Georgia, - Gymnastics Coach Coached beginning level gymnasts through advanced level gymnasts. Organized local gymnastics meets and helped with national competitions.
 
Education
Armstrong Atlantic State University, Savannah Georgia ~ June 1997Bachelor of Science in Health and Physical Education Graduate Studies in Health Services Administration
Affiliations
Deans List, YMCA National / YMCA State Gymnastics Champion, Women's East Coast Surfing Champion, Two Time Tournament Champion in Martial Arts.
 
Skills
Certifications: CPR, First Aid & AED Instructor, Ocean Rescue Lifeguard, Certified Pool Operator (CPO), Personal Trainer (AFFA), Water Aerobics Instructor, and Swimming Instructor WSI, Pro-metric certified tester, Marketing and public relations certification and 44 Hour- First Responder.Full knowledge of ITERS, EKERS, and SAKERS scales assessments, multiple trainings on infant school age curriculum programs, Supervision trainings, Playground Safety
YMCA Certifications: K-12 Health and Physical Education teacher certification, Senior Director, YMCA Day Camp Director, Working With 10-14 year olds, Group work-management module, Supervision -management module, Voluntarism management module, Program Management, Principals and Practice.
Computer Skills: Windows '95 Word Perfect, Microsoft Word, Power Point, Excel, Hy-TEC (swim Tech), MS-DOS, Internet. Office '97, Windows '98, Publisher '98 Microsoft Outlook XP, ADMIN and Pro-care Safe nSound, Quick books, Simplicity 4.0.01, Impact.
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